Bquadro

Since 2014, the company from Piedmont has embarked on a journey of digital transformation with Cosmobile, implementing a variety of integrated digital solutions. This has led to continuous optimization of procedures, time, and costs. Among these is the Tech Away App, designed for technical and after-sales assistance, accessible on the go. Tech Away allows Bquadro’s technical operators to perform all assistance, maintenance, and repair activities in mobility, including completing reports at the end of each intervention, which can be sent to the company via smartphones and tablets, even offline. The app also provides support during the post-sales phase, enabling the management of customer service and client relationships. Tech Away is used by technicians specializing in the maintenance of equipment for dentists and orthodontists, allowing them to complete customized audits with valuable information on the type of intervention performed and the client’s final satisfaction.