X-Pro

X-Pro, a company with over twenty years of experience in designing and manufacturing equipment for machine tools, entrusted Cosmobile to digitalize its testing, technical assistance, and after-sales services. Thanks to the Tech Away App, X-Pro technicians can efficiently manage assistance, maintenance, and repair activities directly in the field. In addition, Tech Away allows the creation of detailed reports at the end of each service, using smartphones and tablets, even offline, providing the company with crucial information about the type of intervention performed and customer satisfaction. Cosmobile also developed a dedicated portal for X-Pro’s customers, allowing them to independently submit service requests, monitor their progress, view their machines, and access the history of completed interventions.