Contract and Document Management with Tech Away
Contract and document management with Tech Away
Nowadays, automating business processes is no longer a choice but a necessity, driven by technological innovation and the constant growth in demand for technical support.
Tech Away is an app developed by Software House Cosmobile, which offers comprehensive and effective digital solutions to companies that want to optimize their workflow and simplify the work of their technical operators.
Tech Away: App for Reports and Technical Interventions
Thanks to the Tech Away app, technical staff can manage every technical intervention on the go, from smartphones and tablets, iOS and Android, even offline.
Each operator can manage their activities in a simple and optimized way: from viewing and editing appointments, with related information, to the history of technical interventions, to the creation and sending of reports.
Additional Tech Away Modules
The Tech Away app is not only efficient, but also integratable and modular. It is possible to add some additional modules to the existing features, which allow you to enhance the app and the organization of technical interventions:
- Image Management: With this module, you can add photos taken directly from the device to the reports, providing additional information about the interventions.
- Ticket Management: This module allows you to open and manage support tickets, specifying the customer, destination, reference number, and any notes.
- Server Space Extension: In addition to the 2 GB of space available on the app, this module allows you to extend the server space up to 3 GB.
- Customer Access: Customers can obtain dedicated access to view the progress of work, the history of interventions, the calendar of upcoming appointments, orders, and invoices.
Tech Away Module for Contract and Document Management
Some of the additional modules available for Tech Away are as follows:
- Contract Management: this module allows for the digitization and management of contracts, so that technical operators can consult them in real time and obtain relevant information.
- Document Management: thanks to this section, which can be implemented within Tech Away, it is possible to enter the necessary documentation into the system, such as manuals, video tutorials, or technical documents, organize them into subdivided folders, and send them to technical operators.
Simplify Technical Support with Tech Away
Tech Away is an essential solution for all companies that provide support, maintenance, and repair services in various sectors.
By using a single digital tool, you can simplify the daily activities of technical operators, making business processes faster, smoother, and more effective.
- Interventi Tecnici