Customize your technical documents with Tech Away Enterprise

Customize your technical documents with Tech Away Enterprise

Customize your technical documents with Tech Away Enterprise. Customizing your technical documents has never been easier with Tech Away Enterprise. Digitalizing business processes is now essential for companies operating in maintenance and technical support. Developed by Cosmobile, Tech Away Enterprise is the ideal solution for efficiently managing technical interventions, reports, and customized documents. Thanks to its integration with ERP systems, Tech Away Enterprise automates workflows and adapts to the specific needs of each company.

The importance of digital document management

Digitizing technical documents and integrating them into a single system allows you to:

• Optimize workflows by eliminating paper-based management
• Reduce errors and ensure constant updates of information
• Improve data accessibility with advanced search and archiving tools

Tech Away Enterprise takes all this to the next level, offering advanced and highly customizable features.

Why choose the enterprise version

Seamless ERP Integration

Tech Away Enterprise integrates smoothly with any ERP system. This enables efficient management of technical and administrative data related to interventions, automating the import and export of information on customers, machines, and devices. The built-in scheduling system simplifies the management of recurring activities and keeps information constantly updated.

Custom technical documents for each machine

Each machine or device can have dedicated technical documents, compiled directly by the operator during report creation. These documents are dynamically managed by the administrator and can be accessed via the web back office, where they can be downloaded individually or in bulk as PDFs.

Intervention Audits

Tech Away Enterprise allows you to add a customized audit to each intervention, with configurable questions tailored to your company’s needs:

• Open-ended responses
• Multiple-choice selections
• Image uploads via device camera

Audits are managed from the back office and can be exported in CSV format for detailed analysis.

Advanced appointment mapping

The appointment map provides a complete daily route, calculated in real-time while considering traffic conditions. The route can be viewed directly in Google Maps to activate the navigation function.

Barcode and QR Code scanning

During report compilation, the operator can scan barcodes or QR codes using the device’s camera. This feature allows for quick identification and automatic entry of products without manual input, speeding up the entire process.

Interactive product catalog

Thanks to integration with Paginae, the app allows users to view interactive catalogs, manuals, and brochures in PDF format, with links, multimedia content, and related documents attached to each page. Operators can access these materials directly from the app and share them in real time.

Advanced business intelligence

The Business Intelligence (BI) module provides advanced reports and statistics on interventions, appointments, and activities performed by technical operators. With these insights, businesses can make strategic decisions based on real data and optimize processes.

Powerful, customizable, yours

Tech Away Enterprise is not a standard app but a flexible and modular solution that adapts to the specific needs of each company. You can select advanced features, customize workflows, and create a tailored user experience for your technical team.

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Want to see how Tech Away Enterprise can revolutionize your technical intervention management?

Try all its advanced features today: