Tech Away: one app, a thousand tasks

Tech Away: one app, a thousand tasks

Tech Away: one app, a thousand tasks. Every technical intervention has its own complexities: multiple technicians involved, lasting several days, variable costs, and specific contractual conditions.

With Tech Away, the app for technical interventions and reports, your company doesn’t need different or complicated tools. All scenarios are managed by a single platform, simple and powerful, designed to adapt to any type of technical operation.

Multi-technician interventions: collaboration without confusion

In many cases, a single technician is not enough. Tech Away allows you to assign multiple operators to the same intervention, while maintaining a single main contact who fills out the report.

• Secondary technicians view the intervention on their own accounts
• Only the main technician has access to send the report
• All the names of the collaborators are recorded in the final document

Collaboration guaranteed, without loss of control.

Interventions over several days: precise tracking

Tech Away allows you to spread the same intervention over several working days, without creating duplicates or errors in the data.

For each day, the technician can indicate:

• Actual labor hours
• Travel expenses
• Kilometers traveled
• Call-out fee
• Collaborators present

All these items are automatically summarized at the bottom of the report for a transparent and accurate calculation of total costs.

Types of tasks and customized discounts

Every company has different needs: customers with contracts, services under warranty, extraordinary services. With Tech Away, you can create a dynamic list of types of service, each with its own discount rules.

From the back office, you can:

• Define types such as “under warranty,” “out of contract,” “extraordinary”
• Assign different discount percentages to each cost item (labor, parts, travel, call-out)
• Apply conditions automatically and traceably

Result: contractual consistency, zero manual calculations, maximum customization.

One platform, infinite cases

Whether it’s a short or complex service call, urgent or periodic, Tech Away guarantees:

• A consistent and intuitive experience for technicians
• Centralized control for managers
• Accurate reports and data for management

The intelligent modularity of Tech Away allows companies to adapt to the customer, the contract, the context… without complicating the work of those operating in the field.

An app that makes the difference

Different jobs require flexibility, but also order. With Tech Away, you can manage any type of tasks, over several days and with multiple technicians, while maintaining practicality and operational consistency.

It is the platform that adapts to the real work, not the other way around.