Additional modules: the perfect combination for your team

Additional modules: the perfect combination for your team

Additional modules: the perfect combination for your team. Tech Away is the ideal mobile solution for managing field technical interventions. It seamlessly integrates with any business management system and works offline. With additional modules, you can customize it to meet your company’s needs, enhancing efficiency and customer service.

Additional modules for maximum flexibility

Image management

Attach photos taken with a smartphone or tablet directly to reports. Document:

• The intervention context
• Identified issues
• Final results

Images are included in the summary PDF sent via email, adding value to reports for clients and archives.

Ticket management

Easily handle support tickets. This module allows you to:

• Create requests with client details, location, and notes
• Automatically link tickets to technical interventions
• Track request progress

Each intervention can be assigned to different technicians, ensuring flexibility and accuracy.

Server space extension

Need more storage? Expand server capacity up to 5 GB, in addition to the 2 GB already included, for hassle-free management of images and documents.

Document management

Organize and share essential materials with your technical team:

• Manuals
• Video tutorials
• Technical documents

Files are categorized into folders and can be shared with the entire team or specific technicians, improving preparation and efficiency.

Contract management

Digitize contracts to ensure interventions align with agreements. This module allows you to:

• Access contracts in real-time
• Receive notifications on expirations and renewals

A proactive approach enhances transparency and customer satisfaction.

Client access

Give your clients dedicated access to monitor interventions. They can check:

• Intervention status
• Work history
• Upcoming appointments
• Orders and invoices

Why add modules?

With additional modules, Tech Away becomes a tailored tool for your business. Simplify processes, reduce downtime, and enhance service.

Try Tech Away for free

Discover how Tech Away can revolutionize your technical team management.

Try the app and its add-on modules for free and take your fieldwork to the next level!