Always in action, even offline

Always in action, even offline

Always in action, even offline. Managing field technical interventions has never been easier with Tech Away, the app designed for technicians that allows seamless work in mobility—even without an internet connection. This feature is crucial for those operating in remote locations or areas with limited network coverage. Here’s how Tech Away transforms field service management.

An app designed for field operators

Technical operators face daily logistical and operational challenges. Having an app that works offline enables them to:

• Fill out and submit reports in real-time, even in network-free zones.
• Reduce errors and delays caused by connection issues.
• Ensure continuous workflow, regardless of coverage.

Key features you won’t want to miss

1. Report Creation and Submission

With Tech Away, operators can complete and send reports in just a few taps, including:

• Work details and the affected system.
• Start and end times of the intervention.
• Distance traveled and costs incurred.
• Intervention status (completed or not completed).

Clients instantly receive the report via email, while the company archives it for future reference.

2. Technical Intervention Management

Tech Away enables operators to:

• View past and upcoming interventions in a calendar.
• Geolocate clients on a map for better route planning.
• Create and manage interventions with all necessary information.

3. Digital Signature

Approving interventions is instant with a digital signature. Clients can sign directly on a tablet or smartphone, streamlining job completion and speeding up archiving times.

The benefits of Tech Away

With Tech Away at your fingertips, you not only gain full control over your appointments and interventions, but you also experience a significant increase in:

• Efficiency: Automates processes, reduces downtime, and boosts productivity.
• Flexibility: Customizable with add-on modules to fit your business needs.
• Continuity: Always works, even without an internet connection.

Don’t let network limitations affect your operations. Discover how to optimize your field service management today.