Tech Away Enterprise: a customised digital solution
Tech Away Enterprise: a customised digital solution
Companies in the technical support, maintenance and repair sectors require the use of innovative digital tools. However, every business faces its own challenges: a customisable solution, tailored to its specific needs, is required.
Tech Away Enterprise is a mobile app for technical service calls and digital reports, which can be customised with the features needed to optimise business processes.
A bespoke app for managing technical service calls and digital reports
Tech Away Enterprise is the ideal solution for advanced management of technical service calls and digital reports: a customisable app that guarantees workflows and features tailored to your company’s needs.
Optimise your technical support and the activities of your technical staff with a single innovative and integrated app, available on mobile devices, even offline.
Advanced Features of Tech Away Enterprise
With the Enterprise version of Tech Away, you’ll gain access to advanced features such as:
- Compiling technical documents by machine: You can simplify document management by linking each file to a specific technician or piece of machinery.
- Service audit: When submitting a report, you can carry out an additional audit with various types of questions. The data will be managed and accessed via the back office.
- Advanced Appointment Map: New features for the map, showing appointments for the current day and the full route to be followed.
- Scanning barcodes and QR codes: Using your mobile device’s camera, you can scan barcodes and QR codes to enter spare parts.
- Paginae Digital Product Catalogue: Paginae, the catalogue app for the B2B sales network, allows you to manage catalogues and interactive company publications directly from the app.
- Advanced Business Intelligence: A tool for analysing reports and advanced statistics for every business process.
Tech Away Enterprise: Integrates with corporate ERP systems
One of the major advantages of Tech Away Enterprise is its ability to communicate with various corporate ERP systems, automating processes such as data import/export:
- Corporate ERP and CRM systems: Integration is possible with the leading ERP and CRM systems on the market, such as SAP Business One, SalesForce, Zucchetti, Teamsystem, Magento, Fatture in Cloud, Danea Easyfatt and many others.
- Dedicated data exchange connector: Tech Away Enterprise includes a dedicated connector for the company, which determines the format of the exchanged files, the methods and the basic information required.
- Standard API interfaces: The app provides a set of REST APIs for data exchange with any external system.
Digitise your Technical Support with Tech Away Enterprise!
Take your company’s Technical Support management to the next level by using Tech Away Enterprise, the app tailored specifically to your business processes, which will help you achieve optimal results.
- Tech Away Enterprise