Tech Away: support for those who provide support

Tech Away: support for those who provide support

Tech Away: support for those who provide support. Tech Away isn’t just a versatile platform for managing reports and technical interventions; it also provides a wide range of support tools designed to help its users get the most out of the app. With various support options available, every user can find the solution that best meets their needs, making the experience of using the app increasingly straightforward and effective.

User Manuals

Tech Away’s user manuals are a valuable resource, offering detailed, illustrated instructions for each feature within the application. Designed to be comprehensive and accessible, these guides assist users in understanding every aspect of the platform, making it easier to learn, especially for those using the app for the first time.

FAQ

The FAQ section is designed to provide quick answers to common questions, saving users time and reducing wait times for frequently asked questions. By consulting this collection of answers, users can solve many recurring issues on their own and quickly gain clarity on various functions and procedures within the app.

Support Tickets

When direct assistance is needed, Tech Away offers a ticket system for personalized requests. Users can open a ticket directly from the platform, and the support team is committed to responding as quickly as possible, providing tailored solutions to specific issues.

Developer Resources and API

For businesses needing a high level of customization, Tech Away offers developer documentation and API access. These resources enable complete integration of the app with company systems, allowing companies to tailor Tech Away to their operational needs and making data management smoother and more synchronized.

Video tutorials

Video tutorials are a visual teaching tool that guides users step-by-step through Tech Away’s functionalities. Through practical demonstrations, even the most complex features become easy to understand, enabling operators to become proficient with the app in a short time.

Still have questions?

Can’t find what you’re looking for? Open a support ticket, and our team will get back to you as soon as possible. Or explore Tech Away’s website to learn more about its features and available plans.