Why Digitize Technical Services with Tech Away

Why Digitize Technical Services with Tech Away

Nowadays, digitizing the management of technical support is not just a choice for streamlining business processes, but a necessity, with the aim of optimizing work scheduling and saving time and costs.

Tech Away is the app for managing technical service calls and digital reports, designed for companies with a technical support team. With this software, you can automate workflows and improve the quality of your service.

Tech Away App for Technical Service Calls and Reports

The Tech Away app is the digital solution for companies involved in technical support, maintenance, and repair services across various industries and product sectors.

Tech Away is an innovative and easy-to-use software that brings together all the technical and organizational needs of companies offering technical service calls in the field into a single, practical dashboard. The app is accessible via mobile devices—smartphones or tablets, iOS or Android—allowing you to manage every work activity in the field with just a few clicks.

The Benefits of Tech Away for Technical Support Management

Tech Away is a highly useful technical management tool, as it offers numerous benefits:

• Organize any type of technical service call, updating details such as appointments, tasks, equipment, and technicians at any time
• Create, fill out, and send digital reports from mobile devices
• Plan service calls in the field and manage technical support from mobile devices—smartphones or tablets, iOS and Android
• Use the app even offline, without an internet connection
• Integrate the app with any ERP system to help manage business processes
• Consolidate all business functions and processes into a single dashboard, optimizing activities and communication with suppliers, customers, and technical operators
• Save time and costs by digitizing activities related to Technical Service Calls, reducing the likelihood of manual errors

Who is Tech Away for?

The software offers numerous benefits for every team member, from the work manager—who oversees schedules and details of technical service calls—to field technicians, who can verify service call information and submit final reports directly from the app.

Digitize and optimize your technical service calls with Tech Away

The digitization of technical support and field service calls by technicians is essential for improving the management of technical staff and the quality of the support services provided. Optimize time and operational costs with Tech Away and maximize your results in just a few clicks.

Try it free for 15 days!