Tech Away Enterprise: Advanced Business Intelligence

Tech Away Enterprise: Advanced Business Intelligence

The coordination of technical staff in the field of Technical Support, Repair and Maintenance is not easy to manage. It is essential to streamline the analysis of business results in order to optimise workflows.

Thanks to Tech Away Enterprise, and its Business Intelligence functionality, you will gain access to innovative digital tools that will help you improve your business with reports and statistics that are always up to date.

Bespoke Technical Support with Tech Away Enterprise

Tech Away Enterprise is the personalised digital solution for managing technical interventions and submitting reports. It is an essential tool for managing teams in Technical Support, Maintenance and Repairs, via a user-friendly and effective platform.

The app is designed to integrate with company ERP systems, simplifying the management of data and information. The key strength of Tech Away Enterprise is automation: the software enables you to transform every business process into a digital, automated workflow.

Thanks to the app, you can optimise the import/export of key data, manage technical interventions and reports easily via mobile, as well as carry out in-depth analyses of your business’s performance.

Advanced Features of Tech Away Enterprise

Tech Away Enterprise offers customisable advanced features to meet your company’s specific needs:

• Compilation of technical documents per machine
• Service call audit
• Advanced appointment map
• Code/label scanning
• Product catalogue from PDF pages
• Enterprise ERP integrations
• Standard API interfaces

Advanced Business Intelligence: optimise your business

Tech Away Enterprise includes an innovative Business Intelligence tool, essential for analysing your company’s performance.

The BI in Tech Away Enterprise allows you to create and view reports and statistics relating to the data within the software: technical interventions, digital reports, appointments and every activity carried out by technical operators.

This feature of Tech Away Enterprise enables you to monitor your company’s key trends, analysing the efficiency of your operations to enhance business processes.

Why use Tech Away Enterprise’s Business Intelligence?

• You can access up-to-date data on technical service calls, machinery and technicians
• You can generate up-to-date statistics and reports to support operational and strategic decision-making
• You can improve the efficiency of your business operations and reduce operational times
• You’ll have all the data from your management system available on your mobile, wherever you are
• Thanks to the cloud infrastructure, you’ll be able to access all the platform’s information at all times.

Tech Away Enterprise: the bespoke app for technical interventions

Boost your business results by relying on software such as Tech Away Enterprise, which can support your company in achieving new objectives and optimising service management.

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